REVIEWS

Very courtesy and responsive.

Very Helpful

Overall, my experience with the service department was positive. Communication throughout the process was timely, and I appreciated how easy it was to access my vehicle's service summary online. One area that could be improved is the inspection video. While I was notified that a video was available, it was only one second long and didn't provide any useful information. As someone who isn't a mechanic, simply reading a list of recommended repairs doesn't give me much confidence or understanding of what actually needs attention. It would be incredibly helpful if the technician recorded a brief video showing the areas of concern and explaining why a repair is being recommended. As a customer, I brought my vehicle in because of a check engine light, and I have to rely on the dealership's expertise. Being able to visually see the issues would provide greater transparency, build trust, and help customers feel more informed when making repair decisions. Overall, I appreciate the communication and service, but enhancing the inspection videos would make the customer experience even better.

I've always had nothing but but good feelings at Cannon. Jake Crews is a huge asset for Cannon. Give him a raise and do whatever it takes to keep him happy.

I wouldn’t have gotten an appointment if it wasn’t for Mr. Steven. But let me tell you! With it being so darn hot and humid outside, these men are hard dedicated workers! They truly deserve a raise! They take care of you like you’re a celebrity and your vehicle as if it was theirs! Thank you so much for taking care of me! Until we meet again 😉 J.Prescott

Amazing job well done !!!!!

Sam came through again. We didn’t want to buy another car so soon, but he made the process easy. He is a joy to work with.

Great service nice people to work with.

GREAT STAFF AND ALWAYS TAKES CARE OF MY NEEDS.

Jake Crews was exceptional and the reason I will come back again, plus also ensure our Suburban is serviced here!